---
title: "Users"
slug: "users"
description: "How to create and manage user accounts, assign permissions, and control who can access which parts of the system."
updated: 2025-10-07T09:58:24Z
published: 2025-10-07T10:23:00Z
canonical: "help.mail-and-deploy.com/users"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.mail-and-deploy.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Users

### General

Mail & Deploy has its own user management. Every user who wants to connect to Mail & Deploy (either through the user interface using a web browser or programmatically using the [API](/release36/docs/introduction-to-mail-and-deploy-api) needs to perform [Authentication](/release36/docs/authentication), which means that he has to prove (e.g. by providing a valid username and password) that he is a valid Mail & Deploy user.

### Properties

Every user has the following properties:

| Name | Description |
| --- | --- |
| Name | The name of the user. This is a free text which is not used for [Authentication](/release36/docs/authentication). |
| Match Code | The match code of the user; this is an additional identification property for that user which can be used to match that user through different methods (e.g. when finding matching e-mail recipients when using a [Send E-Mail Action](/release36/docs/send-e-mail)). |
| Type | The type of user (see below). |
| E-Mail Address | The e-mail address of the user. |
| Language | The language of the user; if the user logs on to a user interface of Mail & Deploy it will be displayed in that language. |
| Time Zone | The time zone of the user. |
| Culture | The culture of the user. |
| Theme | The [Theme](/release36/docs/themes-1) in which the user interface of Mail & Deploy will be displayed when that user connects. |
| Has Windows Account | When enabled, the user is connected to the windows account specified in property *Account Name*. This property needs to be enabled in order to allow the user to use [Windows Authentication](/release36/docs/authentication) when connecting to Mail & Deploy. |
| Account Name | The name of the windows account to which the user is connected. |
| Has Custom Credentials | When enabled, the user has a custom username and password combination that can be used to perform Custom Authentication when connecting to Mail & Deploy. |
| Custom Username | The custom username of the user. |
| Custom Password | The custom password of the user. |
| Access Key | The access key that can be used to perform [Access Key Authentication](/release36/docs/authentication) when connecting to Mail & Deploy. |

### User Types

Every user has one of the following user types:

| Name | Description |
| --- | --- |
| Administrator | Users of this type automatically have all permissions in Mail & Deploy. |
| Standard User | Users of this type may only perform operations for which they have an [Authorization](/release36/docs/introduction-to-authorizations). |
| API User | Users of this type cannot connect to any user interface of Mail & Deploy but are allowed to use the API. |

### Managing Users

There are three ways to manage users in Mail & Deploy.

#### Management Service

You can connect to the [Management Service](/release36/docs/services) user interface of Mail & Deploy and click the *Users* item in the main menu. This will provide you with a list of all users currently known to Mail & Deploy.

          NOTE

          

Only users of type *Adminstrator* may manage user groups through the *Management Service*. If you don't see the *Users* item in the main menu, the most likely reason is that you are not a user of that type.

From the user list, you can then start to edit or delete existing users as well as create new users manually.

#### User Directory Synchronization

You can synchronize users with [User Directories](/release36/docs/introduction-to-user-directories) by manually clicking the Synchronize button in the user directory management user interface of Mail & Deploy or you can use a [Synchronize User Directory Action](/release36/docs/synchronize-user-directory) in a [Task](/release36/docs/tasks).

#### Identity Provider Just-in-Time Provisioning

[Users](/release36/docs/users) can be created through just-in-time provisioning after successful authentication through an [Identity Provider](/release36/docs/introduction-to-identitiy-providers).